Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (email address, password)
- Project information (token details, whitepaper, team information)
- Communication data (support tickets, messages)
- Payment information (cryptocurrency wallet addresses)
2. How We Use Your Information
We use the information we collect to:
- Process your token listing applications
- Communicate with you about your applications and support requests
- Improve our services and develop new features
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- IndoEX: We share your application details with the exchange for review
- Service Providers: Third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Application data is retained for audit and compliance purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email:
- Support: Create a Support Ticket